Owner-operator FAQ
Ask us anything. We answer in writing.
Sixteen questions drivers actually ask, answered without recruiter varnish. Anything missing — the dispatch desk picks up 24/7.
Shipping freight instead of hauling it? The shipper FAQ covers claims, detention, tracking, and carrier setup.
The Program
You own your truck and stay your own boss. Arrow Truckers is the motor carrier: we hold the interstate operating authority (the MC number), the carrier insurance, and the compliance file. You sign a lease agreement to run under our authority, and the fleet's back office — dispatch, fuel cards, ELD, paperwork, weekly settlements — works for you. It's the middle road between company driving and carrying the full cost of your own authority.
Pay
Your compensation — the amount, percentage, or formula — is stated in the lease agreement before you sign. That's not a courtesy; it's federal law (49 CFR §376.12(d)). Your weekly settlement then shows the revenue by load and every deduction, line by line, so you can check the math against your rate confirmations.
Equipment
Not for our hotshot specialty. 30–40 ft flatbed hotshots move a huge share of Arrow Truckers' freight, and non-CDL operators run those combinations under 26,001 lbs GCWR — a DOT medical card and our insurer's standards still apply. For the CDL-A division (dry van, flatbed, step-deck) you'll need a CDL-A. Both divisions run with equal standing: same authority, same desk, same settlement format.
Compliance
As the carrier, Arrow Truckers holds the liability and cargo coverage that runs with the authority; the lease states who pays for what, as the regulation requires (49 CFR §376.12(j)). Coverage on your own tractor — physical damage — is typically the owner's side. Read the insurance section of the lease with the same care as the pay section; we'll go through it with you.
Still weighing it? Good. Call us with the hard one.
The question you’re hesitant to ask is usually the one worth asking. A person answers — no phone tree, no script.
